SPECIALIST, BUYING/CUSTOMER SUPPORT

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Buying Customer Support Specialist role is an exciting opportunity to support the day-to-day functions of our Supply Chain business. You will also have the opportunity to develop connections with other areas of the business. The standard work schedule for this role is Tuesday through Saturday.

What you'll do:

• Follow through on tracking promotional activity, communicating out of stock / problem items, create and analyze shipments report gaps as required.
• Ensure execution on all Seasonal programs weekly including program inventory tracking ensuring complete distribution of all products and ad hoc requirements.
• Investigate, follow-up and resolve all issues relating to promotions including processing of firm shorts 
• Act as a liaison between the Planning Group/Business Unit and the Supply Chain Group to maintain clear communication and positive relationships.
• Ensure the completeness of firm distributions in the buying system
• Support team members on the day-to-day operations of the department.
  
  

What you'll need:

• Superior working knowledge of MS Excel and MS Access applications 
• 1-3 years' experience in the Retail/Wholesale grocery/general merchandise business is essential
• Strong analytical and problem-solving skills
• Ability to work independently while supporting a team environment
• Strong interpersonal and communication skills (verbal and written)
• Ability to deal with both internal and external customers in a diplomatic and tactful manner.
• Detail oriented and able to handle multiple priorities in a faced-paced environment.
• Knowledge of SAP and JDA would be an asset
• Post secondary education in Business, Economics, Marketing or Industrial Engineering
• Bilingual would be advantageous
  
  

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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