Sr. IT Business Systems Analyst

We’re Sagen

Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Job Summary

Reporting to the Sr. Manager, IT Program Management, the Sr. IT Business Systems Analyst will use their expertise in business system analysis and their project management skills to deliver results on time and within scope. This is a critical role which focuses on delivering technical solutions to solve business problems and engages different stakeholders across the organization, Business Partners, Developers, QA Analysts, Data Analysts, Security Analysts and external vendors.

Responsibilities

• Plan and run workshops and meetings with internal and external customers to gather, analyze, document, and prioritize business requirements for the Development and QA teams. Identify the core business problem to be solved and/or value to be added by using business analysis tools, techniques, and best practices.
• Define business and functional requirements, and act as the systems subject matter expert to ensure synergy between what the customer wants/expects and what IT delivers.
• Work closely with the business to create and maintain product roadmaps; ensure business requests align with strategic corporate and product goals.
• Combine knowledge of coding, systems integration, modeling, data flows, platform, and products with your understanding of business processes to support the design of technical solutions.
• Plan and manage technical projects of medium to high complexity using formal project management methodologies to ensure projects are well defined and successfully delivered.
• Act as a Project Controller on business led projects; ensure that projects are adhering to Sagen PMO practices and methodologies.
• Create project and business analysis documents and artifacts (project charters, risk registers, process flows, modelling diagrams, use cases, etc.).
• Work closely with product teams, project teams and other internal teams both within IT and the broader organization.
• Liaise with external IT vendors to address product or project deliverables and help resolve technology issues.
• Create Solution Design Documents with input from IT Architect, Development, Security, Operations and QA.
• Create Architecture Review Board presentations.
  
  

Skills And Qualifications

• Bachelor of Science Degree in Computer Science, Engineering, or related discipline.
• 5+ years of progressive experience as a Business Systems Analyst.
• 3+ years of Software Development or QA experience with the following:
• Java
• Integration Services
• XML
• Unix Scripts
• 5+ years of experience with the following:
• Managing technical projects
• WebServices
• Cloud computing
• Experience with both waterfall and agile project management methodologies.
• Experience managing different types of IT projects for example software development, application migration, data modeling/data management, IT transformational projects, regulatory projects are an asset.
• Business Analysis Certification (e.g., CBAP), and experience using JIRA is an asset.
• PMP Certification is an asset.
• Proficient in Jira, and experience with Agile techniques and methodologies, for example translating business requirements into epics and stories, is preferred.
• Possess developed communication and diplomacy skills to enable you to direct, persuade, and influence others. You enjoy working with others and are skilled at getting stakeholder buy-in.
• You are a strong verbal and written communicator who can easily switch communication styles when working with technical and non-technical teams.
  
  

What's In It for you!

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.