Student – Administrator, Group Savings and Retirement

Description

Student Job / Sector: Group Savings and Retirement / Location: Québec / Start Date: Immediate / 6-Month Contract

Are you known for your attention to detail and proactivity? Would you like an administrative position where your exceptional client service skills and professional abilities will be put to good use? Look no further, we have the job for you! Join the group savings and retirement administrative services team as an administrator. In this role, you will analyze and process various transactions requests from our clients (participants, plan sponsors, representatives, and consultants) and our internal partners.

Main Responsibilities:

• Process transactions received from clients and use the systems and tools in place
• Communicate verbally and in writing with clients and internal partners
• Maintain a high level of productivity and accuracy
• Meet financial deadlines and comply with current policies, rules, and legislation
• Verify non-financial transactions of your colleagues
• Provide a high level of customer service (received requests and required follow-up)
• Analyze simple requests and forward them to a specialist if necessary
• Participate in the daily management system (DMS meetings)
• Contribute to creating and maintaining a positive environment where all team members can learn, share their knowledge, and collaborate.
  
  

Qualifications and Skills:

• Ongoing studies in financial services, administration, IT, or a related field;
• Good knowledge of the Office suite;
• Strong organizational, responsibility, prioritization, and service skills;
• Communication skills, research and analysis mindset, autonomy, continuous improvement mindset, team spirit;
• Intermediate level of English proficiency as the person will need to consult English documentation, speak via videoconference, and exchange emails with English-speaking colleagues, as well as perform tasks in a pan-Canadian team on a daily basis;
• Available at least 21 hours/week during the semester and full-time this summer;
• Available to go to the Quebec office once a week during the summer;
• Ability to use Power Automate (an asset);
• Knowledge of group savings and retirement products and laws (an asset).
  
  

Do you recognize yourself? Apply now and come invest in your talent!