Systems Quality Analyst - Pharmacy Management Solutions (PMS)

Description

Join our team and what we'll accomplish together

TELUS Health is a leader in digital health technology, providing private and public health sector services, virtual care, electronic medical and health records, benefits and pharmacy management, and other emerging health services. Our mission is to improve health outcomes for all Canadians and Internationally by leveraging the power of technology to deliver connected solutions and services.

The Data Services team makes a direct, positive impact on Canadian Healthcare through innovative programs at both clinic and national levels. These programs unlock critical information to support our customers' data needs, while our team of professionals provides essential support to healthcare providers nationwide. As we continue to expand, you'll join a dynamic and emerging practice within TELUS Health.

As a Systems Quality Analyst, you will impact our Kroll (PMS) Pharmacy Management Solutions programs by ensuring that high quality technical solutions are delivered into the Canadian Healthcare ecosystem. Validating and testing technical requirements to ensure that our customer needs are being completely met.

What You’ll Do

• Collaborate with our Business Analysis & Development teams to develop and execute use cases in our daily QA processes ensuring high quality of code
• Communicate with project stakeholders on the status of testing
• Drive conformance activities and manage defects to prepare software for Production deployment
• Offer input into our QA practice and how it can be improved
• Assist in creating process documentation
  
  
  

Qualifications

What you bring

• 1-4 years' experience in software testing, QA processes and testing tools
• Understanding KROLL PMS
• Knowledge of software development methodologies: Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira Zephyr)
• Reading and understanding Salesforce tickets & creating problem tickets
• Test estimation capabilities
• Capability to learn new skills and technologies quickly
• Ability to handle multiple demands and priorities simultaneously, and negotiate
• Ability to plan activities and deliverables for multiple projects and ability to work effectively in a team environment
• Attend meetings and plan demo’s & report status
• Strong written, verbal communication and documentation skills
• Creating Release Notes related to defect testing
• Creating Feature Notes & User guides
• Post-secondary education in Computer Science, Pharmacy Assistant
  
  
  

Great-to-haves

• Experience as a QA analyst with data integration projects
• Experience as a developer
• Automated testing
• Pharmacy background is a great asset for this role