Team Manager - Contract to August 2026

Job Posting: Team Manager – Gender-Based Violence (GBV), Counselling & Community Response - Maternity Leave Contract

Location: Ottawa, ON

Reports to: Director of Client Services

Language Requirement: English required; French and other languages an asset

Status: Contract Full-time until August 2026

About the Role:

The Western Ottawa Community Resource Centre (WOCRC) is seeking a dedicated and experienced Team Manager to lead our Gender-Based Violence and Counselling & Community Response programs. This includes oversight of GBV counselling, Transitional Housing Support, Children Who Witness, Community Development, and Child & Youth Strategy. You will supervise multidisciplinary teams, ensure quality service delivery, and work collaboratively with community partners to meet client needs across multiple service locations.

Key Responsibilities:

• Lead planning, coordination, and delivery of GBV and community response programs, ensuring high standards of care and service alignment with WOCRC’s mission.
• Provide supervision and performance management for staff, students, and volunteers across multiple program areas and service locations.
• Support clinical supervision processes and promote trauma-informed, client-centered practices.
• Monitor and manage program budgets, authorize expenditures, and ensure efficient resource allocation.
• Respond to client feedback and resolve service issues as needed.
• Facilitate regular team meetings, support collaboration, and foster a respectful and inclusive team environment.
• Collaborate with internal teams and external partners to improve service integration and client care coordination.
• Represent WOCRC on community committees and working groups to address systemic issues and promote health equity.
• Oversee policy and procedure development, participate in program evaluation, and contribute to strategic planning initiatives.

For the full job description, visit the job posting on our career site at wocrc.ca

Qualifications:

• Master’s or Bachelor’s degree in Social Work, Psychology, Health, or related field
• Minimum 5 years of management experience in health or social services
• Experience in GBV support services, clinical supervision, and working with diverse communities
• Strong knowledge of the Child and Family Services Act, Mental Health Act, and community development frameworks
• Proven leadership, organizational, and problem-solving skills
• Valid driver’s license, access to a vehicle, and ability to work from multiple sites
• Fluency in English required; French and other languages considered assets

Why Work With Us:

WOCRC offers a meaningful, flexible, and supportive work environment with competitive compensation and comprehensive benefits, including:

• 4 weeks’ vacation and 3 weeks’ sick leave
• Health, dental, and disability insurance
• HOOPP pension plan
• Salary top-ups and wellness supports
• Employee Assistance Program and discounted gym memberships

How to Apply:

Please apply online via our Career Centre. wocrc.ca

WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you.

We are an equal opportunity employer. All employment decisions are based on business and job requirements. All qualified applicants will receive considerations for employment based on individual qualifications, without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status (including single status), gender identity, gender expression, record of offences (in employment only), sex (including pregnancy and breastfeeding), sexual orientation or any other status protected by the laws or regulations in Ontario.