Transit Operator (Casual) - Leduc

Job Details

Description

Statement

Ready to drive your career forward with a company that puts safety and service first? Keolis, a leading transportation provider, is seeking dedicated Transit Operators to transport passengers safely and efficiently throughout the Leduc region. This is an on-call casual role, ideal for workers with flexible availability throughout the week including weekdays. Great for freelancers like Uber, Skip and DoorDash drivers! If you're a skilled driver with a passion for people and a commitment to excellence, join our team and become a vital part of your community's daily journey!

Compensation And Schedule

• Compensation: The hourly rate for this position is $29.09.
• Schedule: This is a casual position. Willingness to work shifts, including split shifts, weekends, and statutory holidays is required, as transit service operates 7 days per week, 21 hours per day. Casuals are required to fill in for holidays, sick days, etc., and must work a minimum of one shift per month per the collective bargaining agreement. The duration is permanent, with the potential of moving up to part or full time.
  
  

Knowledge And Experience

• Completion of Grade 12
• Previous driving experience in a commercial role.
• Must hold a valid driver's license, Class 4 or higher
• No more than 3 points in the past 5 years
• No more than 2 violations in the past 5 years
• No suspensions or prohibitions of any kind in the past 5 years
• No more than 1 at fault accident in the past 5 years
• No criminal convictions or pending charges relating directly to the Operator position
• Willingness to undergo a road test, background check and drug & alcohol screening.
• Fluent in Motor Vehicle or Highway Act depending on the jurisdiction
• Fluent in Hours of Service Regulation
• Familiar with mechanical operation of assigned vehicle
  
  

Skills

• Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service
• Ability to understand, speak, and write English in order to communicate effectively with the traveling public and to report on incidents involving safety and/or service
• Willing to work shifts, including split shifts, weekends, and statutory holidays (transit service operates 7 days per week, 21 hours per day)
• Able to sit for extended periods
• Able to maintain focus on repetitive tasks
• Able to work in a variety of light and weather conditions
• Able to make instantaneous decisions under pressure to provide safe operation of the vehicle
• Highly focused on safety
• Customer service oriented
• Independent work style
  
  

Key Accountabilities

Safe Vehicle Operation and Maintenance

• Operate various types of transit vehicles on established routes following a published schedule.
• Observe all traffic laws and safety rules, adhering to time schedules.
• Perform pre-trip, en-route, and post-trip inspections to ensure vehicle safety.
• Evaluate road conditions and mechanical issues, making necessary adjustments or arranging for assistance.
• Carry out emergency/accident procedures as required.
  
  

Passenger Experience And Communication

• Transport customers throughout the local region in accordance with company policies.
• Courteously and professionally interact with customers, including assisting with mobility devices, answering inquiries, and making announcements.
• Issue transfers, collect fares, and ensure valid passes are presented.
• Communicate effectively with the public, dispatchers, and co-workers.
• De-escalate conflicts and resolve problems with passengers.
  
  

Reporting and Compliance

• Complete various vehicle and incident reports.
• Report delays, mechanical problems, and accidents.
• Maintain accurate daily log books.
• Adhere to Motor Vehicle or Highway Act and Hours of Service Regulations.
• Continuously learn and adapt to new procedures, vehicle models, and technologies.
  
  

About Keolis: Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.