Wholesale Parts and Distribution Manager

Job Title: Wholesale Parts and Distribution Manager

Location: Fraserway RV, Abbotsford, BC

About Us:

Fraserway RV is British Columbia’s largest RV dealership and Canada’s most trusted name in the RV industry. We are committed to providing top-quality products, exceptional customer service, and expert support to RV enthusiasts. Our Abbotsford location is looking for a Wholesale Parts and Distribution Manager to oversee and manage wholesale parts distribution and warehouse operations supporting internal and external customers.

What You'll Do:

Playing an active role as part of the location's management team, the Wholesale Parts and Distribution Manager sets a tone consistent with company values, the highest standards of business ethics and a commitment to fair treatment and respect for company staff. You will promote a culture of success, innovation, and teamwork, while ensuring timely and accurate order processing, efficient inventory management, and seamless customer service both internally and externally.

Key Responsibilities

• Process and invoice customer orders using the company system.
• Source non-stock parts and identify special order parts from all OEMs (Original Equipment Manufacturers).
• Manage returns (RGAs) to/from customers and manufacturers/OEMs.
• Handle customer payments and maintain up-to-date payment records.
• Place orders through various methods including POs using IDS, online ordering systems, emails, or phone calls.
• Maintain and update the company website, ensuring accurate pricing and part listings.
• Regularly update pricing in the IDS system to ensure consistency.
• Support the location Parts and Service teams in fulfilling their parts orders.
• Supervise and support wholesale and warehouse staff, ensuring efficiency and performance standards.
• Approve freight bills from all freight companies, ensuring correct invoicing and proper allocation.
• Reconcile Freight Credit Card Statements to ensure accuracy.
• Conduct physical inventory counts and maintain inventory reconciliation.
• Collaborate with National Procurement to manage the warehouse stocking program.
• Order office supplies and ensure the availability of necessary materials.
• Ensure that daily shipping reports are completed and accurate.
• Create email flyers promoting clearance products, new products, and sales.
• Assist in researching and resolving outstanding invoices with the Accounting team.
• Follow up with customers to resolve outstanding accounts and manage credit limits in collaboration with the Finance team.
• Maintain company equipment and vehicles as needed.
• Monitor and improve warehouse operations, ensuring on-time delivery and order accuracy.
• Establish productivity, quality, and customer service standards, resolving issues as needed.
• Ensure that warehouse staff are properly trained on equipment use, including forklifts and other machinery.
• Oversee the maintenance and repair of warehouse equipment and racking systems.
• Manage logistics partners to optimize freight costs and customer service.
• Coordinate shipping of parts and orders to Fraserway locations as needed.
• Any other items, as directed by the National Manager - Parts & Procurement.
  
  

What We’re Looking For:

• Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
• 3+ years of experience in wholesale parts distribution or similar role, ideally within the RV, automotive, or relevant industries.
• Strong understanding of inventory management, supply chain logistics, wholesale sales processes and invoicing systems.
• Proven experience in wholesale parts distribution, logistics, and warehouse management.
• Strong customer service skills, with experience handling both internal and external customers.
• Experience supervising staff and managing teams in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Familiarity with safety regulations and compliance standards.
• Proficient with office software and systems (e.g., IDS, MS Office).
  
  

Why Join Fraserway RV?

• Industry Leader: Work with BC’s largest RV dealership and a well-established brand in Canada.
• Career Growth: Opportunities for professional development and advancement.
• Supportive Work Environment: Be part of a dedicated and knowledgeable team.
  
  

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Employee discounts on RVs, parts, and services.
  
  

How To Apply:

If you are a skilled wholesale parts and distribution professional looking for an opportunity to lead in a dynamic and growing industry, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.

Job Type: Full-time

Total Compensation: $82,000.00-$100,000.00 per year

Benefits:

• Paid time off
  
  

Schedule:

• Day shift
  
  

Work Location: In person