Learning Strategist (Permanent, Full-time)

Join SkilledTradesBC and be part of a highly engaged organization that is named one of BC’s Top Employers and certified Great Place to Work!

ABOUT THE POSITION
We are currently looking for two (2) Learning Strategist for a permanent, full-time role.
The Learning Strategist (LS) provides in-depth one-on-one support to trade workers experiencing barriers to completion. The role provides learning support through the development of individualized learning plans that support areas such as time management, study skills, and test-taking strategies. It also includes conducting informal learning assessments and referring trade workers to formal learning assessments when needed. Reporting to the Manager of Completions, the Learning Strategist helps SkilledTradesBC identify and reduce barriers that may affect a trade worker’s progress toward trade certification. This role requires strong organizational, interpersonal, and data collection skills, along with a solid understanding of adult education and learning disabilities.

CORE RESPONSIBILITIES
Client Engagement: Engages directly with trade workers to assess learning support needs, develop and implement personalized plans, provide coaching, monitor progress and support the use of learning tools and assistive technologies.

• Support trade workers as a trusted learning strategist and specialist in learning supports around trades progression and certification.
• Schedule and prepare for learning support meetings with trade workers.
• Conduct in-depth interviews with trade workers to assess learning supports and to determine what to include and what tools to use for the trade worker’s individualized learning plan.
• Develop and implement personalized plans in collaboration with the trade worker that include one or both of the following:
• Personalized learning support plans that identify areas of weakness and provide the overall supports needed to foster success in their learning journey.
• Personalized study plans that may contain instructor feedback, detailed exam preparation guides, etc.
• Lead and oversee personalized virtual learning support sessions for trade workers to coach and support trade workers with positive training guidance on the following:
• Time-management
• Learning strategies
• Test-taking strategies
• Conduct informal learning assessments and refer to formal assessments when required.
• Manage learning support plans, as well as services and tools being used by the trade workers and provide insight and guidance on necessary changes to the supports as needed.
• Support and approve the use of assistive technologies and digital learning tools for trade workers when needed, this may include instruction on the technology, application, etc. that has been recommended to the trade worker.
• Provides input into processes and maintains awareness of policies, administrative guidelines, best practices, inclusive learning principles and emerging trends
• Use multiple modalities to support personalized and accessible learning.

Administrative Support: Supports the Completions team through project coordination, caseload management, secure recordkeeping, reporting and resource planning.

• Supports Manager of Completions with special projects, as needed.
• Works with Completions Coordinators to determine case management capacity and to maintain efficient flow of trade worker referrals.
• Manage case loads and maintain client records, in a secure manner on CRM, to support ongoing data collection.
• Communicate information on project progress, outcomes, and learnings.
• Contribute to monthly, quarterly and year-end budget reviews and resource planning.
• Identify and participate in opportunities to continuously improve processes, procedures, documentation, and learning supports

Stakeholder Engagement: Engages, coordinates and collaborates with internal and external partners to operationalize initiatives, projects, support, and continuous improvement.

• Collaborate with internal teams to support the execution of client learning plans, when necessary.
• Collaborates with Virtual Learning Strategy Canada (VLS), participates in required training, and attends regular community of practice meetings to stay current on leading practices and developments.
• Liaises with external partners to:
• Request referrals to learning support resources such as assistive technology, mental health counselling, or tutoring.
• Ensure continuous improvement of learning support best practices and ensure familiarity with commonly used assistive technologies.
• Maintain communication and relationships with a broader community of practice to share learning and resources.

EDUCATION/EXPERIENCE

• Highschool or equivalent, and post-secondary degree in Trade, Tech, Education or a related field, or an equivalent combination of education, training, and experience is preferred
• A proven track record of working independently and reporting results to a supervisor is required
• Experience leveraging technology to appropriately and effectively work remotely with clients for learning purposes is required
• Advanced computer skills and demonstrable experience using customer relationship platforms is required
• Excellent written and verbal communication skills is required
• Excellent time management and organizational skills is required
• Ability to work a flexible schedule is required
• Minimum 3 years of relevant experience; or an equivalent combination of education, training, and experience working with adult learners with support needs is required
• Demonstrated ability to develop and maintain professional relationships with colleagues, clients and external partners is required
• Ability to de-escalate emotionally charged situations
• Awareness of apprenticeship policies, administrative guidelines and program requirements, with the ability to apply them consistently in client support and service delivery
• Knowledge regarding learning challenges, barriers, and disabilities, as well as supports and how to apply them
• Sound knowledge of community resources, inclusive design principles, and evidence-informed learning support best practices, with the ability to a range of modalities to support personalized and accessible learning
• Advising, coaching, case management and/or mentoring experiences
• A strong knowledge of the B.C. apprenticeship system, or comparable provincial apprenticeship system. Experience working directly with apprentices and sponsors to increase continuation and completion. Demonstrated commitment to continuous improvement of processes, procedures, and learning supports to enhance client experience, accessibility, and outcomes

Other Job-Related Information:

• Learning Strategists spend the majority of their time working with clients and will interact them predominantly virtually
• This position will work between the hours of 11AM-8PM and be flexible to align with the client availability

COMPENSATION
Salary Band D: $ 72,898 - $ 98,628

SkilledTradesBC offers a highly competitive benefits package and perks which include:

• Hybrid work schedule, flex days, and a 37.50-hour work week
• Eligible for pension contributions
• Lifestyle Spending Account
• Extensive Extended Health and Dental Plans that are 100% employer paid

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Posting Closing Date: Tuesday, July 7, 2026

WHO WE ARE

SkilledTradesBC is a crown agency that is responsible for leading and coordinating the skilled trades training and credentialing system for the province. SkilledTradesBC provides strategic leadership, policy support and customer services to help apprentices, employers and industry.

SkilledTradesBC sets program standards, maintains credential records and issues the highly regarded Interprovincial Red Seal and B.C. Certificate of Qualifications (C of Q) credentials.

HOW TO APPLY

If this sounds like you, we look forward to hearing from you! Submit your cover letter and resume by the closing date.

At SkilledTradesBC, we are committed to diversity and inclusion to ensure that everyone can be their best, authentic self at work. We strive to remove barriers that affect marginalized communities in our recruitment processes. We encourage all qualified applicants to apply.

Due to the high number of applications the SkilledTradesBC receives, only applicants who are selected for an interview will be contacted.

SkilledTradesBC currently operates in a hybrid work environment which encompasses working remotely and in-office.