Manager, Warehouse, Tim Hortons, Guelph

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Qualifications

• Excellent written and verbal communication skills
• Excellent interpersonal and collaboration skills
• Strong computer skills (Word, Excel, PowerPoint, Outlook)
• Minimum 2 years of Supervisory/Management experience
• 3 – 5 years of work experience within the Distribution industry
• Proven problem-solving skills and the ability to actively identify areas of opportunity
• Proven track record of managing change
  
  

Key Responsibilities

People Leadership and Communication:

• Fostering a positive culture with strong engagement with all team members
• Define clear objectives and expectations for the leadership team and provide tailored coaching and guidance on how to obtain those objectives
• Identify and offer opportunities for skill enhancement and career development of leadership team
• Support the performance of the supervisory team including performance reviews, corrective action, KPI monitoring
• Promote a safe working environment by modeling safe work practices, being an active member of the Joint Health and Safety Committee and ensuring the supervisors conduct daily safety talks.
• Maintain a positive employee relations environment through effective communications, training and coaching with both staff and Supervisors and facilitate problem solving of employee issues.
• Drive effective communications to the teams including support of warehouse meetings, JHSC and delivery of key communication and information to employees as required
  
  

Operational Management

• Oversee night shift operations to ensure mandate is fulfilled on a daily basis and documented by optimizing and allocating resources appropriately.
• Responsible for ensuring the night shift achievement of performance metrics such as productive and accuracy targets, safety incidents
• Contributes to the overall warehouse operations strategy ensuring effective rollout of programs on the night shift.
• Works with other departments and shifts to maximize operational efficiencies, identify areas of opportunities for improvement and implement solutions
• Utilize various systems to generate reports and scorecards to identify areas of focus
• Monitor warehouse budget and spending including management of manpower
• Ensure the completion of documentation of all accidents and incidents and follow up on any action required.
  
  

Continuous Improvement

• In conjunction with the Day Shift Warehouse Manager, develop and document standard warehouse operating policies and procedures to ensure efficient and effective workplace practices and processes.
• Continuous collaboration with Day Shift Warehouse Manager to ensure there is consistent alignment in the practice and enforcement of all warehouse processes and procedures
• Seek and act on continuous improvement opportunities including items from the JHSC, employee feedback and other departments
• Implement special projects based on the needs of the DC.
  
  

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.