Office Coordinator

For over 25 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in British Columbia, Alberta (2), Ontario (4), Quebec (2) and the Atlantic Canada (2).

ROLE

Office Coordinator

STATUS

Permanent, full-time position

LOCATION

Vancouver

Responsibilities

• Handle referrals, process in our internal database and process related documentation and correspondence
• Follow up on cancellation and no shows, to see if the appointment should be rebooked
• Process Clinical Notes and Record release requests;
• Ensures accurate timelines are reflected in the system and ensure timely processing of all bookings;
• Assist as required with the Trial and Arbitration process for the region
• Greet all guests and offer them coffee or water.
• Answers phone in a timely manner, assist the caller or forward to the appropriate person/department
• Scan documents and save in the appropriate drive
• Handle daily filing, mail, couriers and manage supply cabinet
• Chaperone for assessments as needed and prepare room distribution for the next day
• Attend after-hours business related functions when required
• Composing and typing correspondence
• Send appointment reminders for upcoming assessments
• Send medical document reminders for upcoming assessments
• Identify issues that will impact on service standards and notify Management
• Participate in updating the administrative processes
• Other duties as assigned
  
  

Required Qualifications

• College or University diploma;
• 1-2 years work experience in medical or insurance office an asset;
• Exposure to customized databases, including running reports;
• Must be able to assume responsibility for job duties and work independently;
• Ability to effectively sort, prioritize, and execute multiple time-sensitive tasks;
• Ability to analyze and solve problems with autonomy demonstrated.
• Superlative verbal, written and presentation skills required
• Exceptional organizational and time management skills
• High level of computer proficiency and experience with MS Office
• Must have excellent communication skills (written and verbal); must be able to show initiative and good judgment; must be team player with the ability to work autonomously.
• Must possess a passion for details
  
  

APPLICATIONS

Interested candidates may apply via: [email protected]

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

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