Operations Manager

Reports to (title): Distribution Center Director of Operations

Department: Distribution Center

FLSA Status: Except

Who Is Drive DeVilbiss…

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent

track record of growth achieved both organically and through acquisitions. We are proud of our highquality, diverse product portfolio, channel footprint and global operating scale. Our products are sold

into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around

the world.

“Leading the World with Innovative Healthcare Solutions that Enhance Lives”

Summary (Major Purpose Of The Role)

As Operations Manager, you will play a key role in managing the day-to-day Operations at a local

Distribution Center including but not limited to shipping, receiving, inventory control. Oversees all

distribution activities and ensures agreed service levels are met for customers. Responsible for ensuring

infrastructure, processes and organization are continuously developed to support requirements.

Continually optimizes DC to improve cost, productivity, service, and talent. The Operations Manager will

ensure that all orders are processed within the company set metrics and will report directly to the

Director of Operations.

Main Activities/Responsibilities

• Management of the Quality Management System and ISO certification expectations
• Provide support and leadership to distribution center staff
• Develop and improve warehouse processes
• Strive for continuous improvement following the Lean principles
• Ensure the compliance with national and company Health & Safety regulations
• Organize and supervise the functions of assigned areas
• Collaborate to optimize the storage space and material flow using warehousing practicing -
  
  

proper warehouse space utilization, slotting, and inventory management

• Ensure stock integrity in compliance with rules set by Inventory Control
• Develop and Implement Distribution Best Practices
• Engage, manage and drive accountability to direct reporting staff
• Develop people through appropriate training, performance reviews and structured succession
  
  

plans as appropriate

• Ensure recruitment of non-exempt and exempt personnel for approved positions
• Have a customer focused approach to distribution quality and service
  
  

Report on all associated metrics and ensure meeting exceeding in all areas

• Ensure and control quality and performance of suppliers, who contribute to the warehouse
  
  

performance (suppliers of packaging material, temporary labor etc)

• Manage communication with the customer service organization to ensure focusing on improving
  
  

service and quality

• Ensure employee development and morale is a key focus
• Ensure the compliance of SOP’s
• Fully understand and manage overall distribution spend
• Participate in various projects as advised by the direct Manager
• Identify and advise pro-actively on strategic development needs (operation / infrastructure /
  
  

automation)

• Identify and develop detailed concepts for operational improvements
• Ensure continuous improvement process using Lean applications/tools
• Review assigned operational areas daily to ensure the distribution center is neat and well
  
  

organized and that damage to product, equipment and facility is prevented

• Ensure that all safety procedures and policies are followed
• Drive employee engagement consistent with company values
  
  

Competencies

• Excellent written & oral communication skills
• Ability to effectively interact with various internal and external customers/ vendors
• Ability to multi-task
• Ability to organize efficiently and effectively
• Ability to exercise logical and sound judgment
• Ability to work independently
• Willingness to be on call for emergencies
• Proficient skills using MS Office Suite (MS Excel, Project, Word, PowerPoint, Outlook)
• Proficient project management skills
• Proficient decision making and problem-solving skills
• Proficient mediation skills
• Extensive knowledge in SAP or equivalent warehouse management systems
  
  

Reporting Relationships And Supervision

• Engage, manage and drive accountability to direct reporting staff
• Develop people through appropriate training, performance reviews and structured succession
  
  

plans as appropriate

• Distribution Supervisors of assigned area will report directly into this job role, all other
  
  

associates will report indirectly into this job role

Education And Experience

• Required: Bachelor’s degree or equivalent of 5 to 10 years related experience
• Extensive experience in a leading warehouse management
• Experience in warehouse setup and design (product slotting, pick path optimization, engineering
  
  

standards)

• Experience in people Management
• Experience with customer and vendor engagement
• Extensive knowledge in SAP or equivalent warehouse management systems
• Master’s Degree within Logistics/Engineering/Business Management preferred
• Preferred Certification in Lean/Six Sigma
  
  

Your Physical Demands/Work Environment

• Physical activity includes walking, standing, bending, squatting, reaching above shoulders and
  
  

lifting up to 50 lbs or engaging the two person lift if the lbs are more than 50lbs.

• Performs activities in a warehouse environment. May be subject to changes in temperature and
  
  

exposure to dust.

Why Apply to Drive DeVilbiss…

Competitive Benefits, Paid Time Off, 401(k) Savings Plan and Canada has the retirement savings plan.

“Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees

and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against

employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation,

gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status,

genetic information (including family medical history), or any other characteristic protected by federal, state, or

local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment

in every location in which the company has facilities.”