Repair Manager (Full Time, Permanent)
The Dufresne Group
Date: 2 hours ago
City: Winnipeg, MB
Contract type: Full time
The Dufresne Group is currently seeking a Repair Manager based in Winnipeg, MB, covering our Winnipeg & Saskatoon region.
As Repair Manager you will be responsible for…
As Repair Manager you will be responsible for…
- Formulating, documenting, and communicating operational plans, standards, and goals as set by the Regional Director of Repair.
- The activities, scheduling, and work assignments for the In-Home, Store and In-Shop
- Service Technicians, including performance evaluation, training, and counselling.
- Liaise with Distribution, Transportation, Service and Repair Planning to determine workload requirements.
- Understand, follow and ensure compliance with all safe work practices and rules, including leading the repair team in safety recognition and implementation with respect to all repair department processes and practices.
- Market competitive wages;
- Comprehensive benefits plan and excellent employee discounts;
- Employer Sponsored Retirement Savings Plan;
- Career growth and continuous development;
- Respectful and family-oriented working environment with strong company values.
- Assure compliance with all Company policies and procedures.
- Direct subordinates and delegate tasks to ensure timely and quality service.
- Coordinate in-shop repairs (including ship prep), and in-home service calls while achieving established monthly goals.
- Maintain service vehicles and provide required documentation for defined maintenance program and insurance requirements.
- Inventory Management
- Storage Location Maintenance
- Clearance Approval
- Product Movement
- Coordinate 3rd party repairs.
- Oversee parts receiving and inspection.
- Demonstrate the company’s values in all aspects of their work performance.
- Monitor and analyze performance metrics to identify areas for improvement and develop action plans to address.
- Leverage Automation and identify “best in class” repair techniques.
- Manage, and Celebrate our National Certification program and our teams' capabilities.
- Other duties: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required, or which may change over time, and which can be changed at any time, with or without notice.
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